January 30, 2022
A casino KYC (Know Your Customer) process is a necessary evil that most players must live with. It’s a legal obligation that players must fulfill at the best mobile casinos to withdraw money and continue playing.
But as straightforward as it sounds, most online gambling careers fail to take off after the player fails to prove their identity. So, to avoid unnecessary account closure, learn the basics of the KYC process by reading till the end.
Playing at most mobile casinos require players to deposit and withdraw real money. For this reason, regulated mobile casinos like 22Bet have strict rules to avoid money laundering and fraud on their platforms. Failure to comply and prove identity can lead to account closure in most cases.
Below are some documents casinos will ask players to provide to continue playing:
A reliable mobile casino would typically take 24 to 48 hours to verify the player’s documents. In some instances, this might stretch to 5 working days. But what happens if your papers don’t meet the threshold? Do you quit playing altogether?
First, ensure all photos and documents uploaded are crystal clear. If possible, find a phone with ‘good’ camera specs to take the screenshots or even scan the documents. The casino’s review team will reject unclear documents at the slightest opportunity.
Another thing is always to enter the correct details during the sign-up process. You don’t expect the mobile casino to accept a contradicting proof of residence document, do you? Put simply, don’t use alias names or enter the wrong location in the registration form. Even a VPN won’t save your skin here.
If all the boxes above are checked and the casino still plays hardball, it’s probably time to contact support. In many cases, the response email should indicate why your documents have been rejected. However, seeking further clarification directly from an agent can be fulfilling. So, ensure support is readily available on email, phone, or live chat.
Are there online casinos that bypass this all-important process? Yes, several pay-n-play casinos won’t put you through this tedious and gut-wrenching process. But, surprisingly, they don’t break any rules, and they are not scam casinos.
Here’s the deal; a mobile casino might partner with a payment platform like Zimpler or Boku. So, when you open an account and choose a partner payment method, the casino would simply use your verified details on the e-wallet. It’s that easy!
Another way to dodge the pesky KYC process is to play at a strict crypto casino. As you may already know, cryptocurrency transactions are more secure and anonymous than fiat currency payments. That’s why a Bitcoin casino won’t ask players for their personal information to play.
With roots in the vibrant city of Lagos, Amara Nwosu is MobileCasinoRank's premier researcher. Melding rigorous analysis with an intuitive grasp of the mobile gaming sphere, Amara unravels the intricacies of the casino landscape for readers worldwide.